Shipping & International Policy

 

USA

FREE shipping is offered for USA orders over $100.

Orders under $100 will be charged for a flat rate of $15 in the contiguous United States(excludes Alaska and Hawaii).

 CANADA

FREE shipping is offered for CANADA orders over $300.

Canada orders under $300 will be charged a flat rate of $30.

 

 EUROPE & AUSTRALIA 

FREE shipping is offered for Europe & Australia orders over $400.

Europe & Australia orders under $400 will be charged a flat rate of $50.

In rare cases, Joy Badminton reserves the right to inquire you for additional payment in the case of excessive shipping costs(very unlikely).

TAXES & CUSTOMS DUTIES

Your country may charge taxes and duties such as VAT on international orders.

  These taxes and duties will be the customer's responsibility.

 

RETURNS

International customers are responsible for providing return shipment for their products. JoyBadminton.com does NOT take responsibility for return shipments on orders shipped outside the USA. 

Please make sure your shipping address is entered accurately. If you incorrectly enter any information on your shipping address and your order has been shipped out, you are responsible for any fees charged by carriers for an address change.

Joy Badminton is NOT responsible for incorrect shipping address or any lost package if the address is not entered correctly.

 

We process and dispatch all orders 5 days a week excluding national holiday and weekends. If order is placed on weekends, it will be processed in following working day. A tracking number will be assigned to each shipment and made available to the customer. 

We normally ship package with a "waiver of signature" option. Waiver of signature is initiated by the Sender and authorizes delivery of mail at the letter carrier's discretion without obtaining the recipient's signature. If you need it to be delivered with signature requirement, please let us know by email or phone before shipment. 

 All orders are shipped from our warehouse located in South El Monte, CA (East Los Angeles Area).

The delivery time varies.  It will normally takes 2-5 working days depending on your regions. For expedited shipping options, please contact us at yonexmart@gmail.com when placing an order.

For Order tracking

Click the "My Account " link at the top right hand side of our site to track your order.