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Racket Warranty

Joy Badminton is #1 Authorized Yonex US dealer. For all Yonex Badminton Rackets,Yonex provides a 1 year Manufacturer Warranty for all Rackets purchased via Joy Badminton. This warranty covers Manufacturer defects only and does not cover accidental damage. As such, it is NOT 100% guaranteed that a claim will yield a new Racket. For situations where Yonex decides that a racket has a Manufacturer defect, Yonex will provide a new racket (frame only).  Joy Badminton will ship the racket to Yonex USA if the racket is purchased from us. Please do not cut the string as this voids all warranty. The entire process usually takes approximately 3-4 months.  Joy Badminton will try our best to process this warranty procedure as fast as we can.

Warranty Instruction

1. Without cutting or removing the strings from racket, please package the racket in its original packaging. Joy Badminton is not responsible for any damages for the package while in transit. Please email us at yonexmart@gmail.com, for a Warranty Claim request. 

2. Ship the package to the address below. It is recommended to use a courier with a tracking number.

Joy Badminton
Attn: Warranty
2417 Strozier Ave.
S. El Monte, CA 92733
3. Include a copy of the invoice or packing slip with order.
4. Your warranty will be processed within 3-4 months upon receipt of package. This includes time it takes to ship the racket to the manufacturer as well as the manufacturer inspecting the racket.
5.If your racket is replaced, you will be responsible for any additional shipping charges and stringing services.