Welcome to Joy Badminton

Returns Policy

Shipping & Returns Policy

Any NEW items returned under 30 days after Purchase can be returned for refund.

The item must not be opened, or damaged in any way.

For Rackets: Manufacturer plastic wrap on handle is not tampered, all stickers and tags are still in place as it was when new, must include original cover. If racket was requested to be strung by Joybadminton, it is considered a customized racket and is not eligible for return or exchange. If racket was ordered to be unstrung but was strung by a third-party, the racket is considered used and not eligible for return. Rackets pre-strung from the manufacturer are eligible for return if the manufacturer plastic wrap is still intact with handle and strings must show no sign of wear and tear or usage.

Credit for shipping costs and string will only be given provided the order was in our error.

There is no re-stocking fee.

All the racquets have a one-year warranty.

To return the racquet customer must request authorization from JOY Badminton Supply
To request an authorization you may contact us by:

Phone: 1-323-664-0088

E-mail: yonexmart@gmail.com
Mail: Joy Badminton
4918 Santa Monica Blvd.
L.A CA 90029
Returns/exchanges will be accepted within 30 days of purchase