Joy Badminton offers a 30-day conditional return policy for all of its products. Any "unused" products may be returned, subject to a 15% restocking fee, less shipping charges, within 30 days of the order completion date.
For all returns, the customer must contact us at firstname.lastname@example.org within the 30 day period, from the order completion date, for detailed instructions and also to receive a return authorization code. If an item is determined defective, it can be exchanged or returned for a replacement item or a refund. If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
For further information, see our FAQ