Joy Badminton offers a 30-day conditional return policy for all of its products. Any "unused" products may be returned, subject to a 15% restocking fee, less shipping charges, within 30 days of the order completion date. 

For all returns, the customer must contact us at within the 30 day period, from the order completion date, for detailed instructions and also to receive a return authorization code. If an item is determined defective, it can be exchanged or returned for a replacement item or a refund. If a product gets damaged or was faulty upon a delivery - we offer 100% refund.

 For further information, see our FAQ